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I build AI tools that take real work off your plate.
An AI automation consultant for small businesses across Greater Philadelphia.
Alex Smith · Phoenixville, PA
What I do
Every business has work that quietly eats hours: quoting, scheduling, paperwork, converting files, answering the same questions over and over. AI can handle a lot of it now. Figuring out which parts, and building something your team actually uses, is the job.
That’s the work I do as an AI consultant: I find the parts worth automating, build a tool that does them, and stick around to make sure it keeps working, for businesses across Phoenixville, Chester County, and the Greater Philadelphia area.
Ways I can help
A few examples of what AI can take off your plate today. It’s not a fixed menu; what’s right depends on your business, but these are the problems I run into most for businesses around here.
- An AI audit to find where it’ll save you the most time and money
- A phased roadmap so you can start small and scale
- Which AI tools to actually buy versus build
- Targeted prospect lists that fit your ideal customer
- Personalized outreach with a custom message for every prospect, at scale
- Follow-up that never drops a lead
- Auto-drafted quotes and proposals
- Score and route inbound leads to the hot ones first
- Content and newsletters written in your voice
- Turn one idea into a week of social posts
- Monitor and reply to Google and Yelp reviews
- Local SEO and listing copy
- Product descriptions for your online store
- One inbox for email, text, Instagram, reviews, and phone
- Replies drafted in your voice
- A chatbot that answers hours, booking, and FAQs with your context
- Routine handled automatically, the rest passed to you
- After-hours phone answering and booking
- Support customers in more than one language
- Quotes, invoices, scheduling, and data entry, automated
- Pull data out of PDFs, forms, and receipts
- Turn intake forms into structured records
- Connect tools that don’t talk to each other
- Appointment reminders that cut no-shows
- Accounts payable and receivable
- Expense and receipt categorization
- Month-end close assist
- Simple cash-flow reporting
- Software for the one thing your business actually needs
- Turn messy spreadsheets into live dashboards
- Image and file processing pipelines
- Customer-facing product features
- A Slack assistant trained on how your business works
- Onboarding and SOP documentation
- Training your team to actually use AI
- Meeting notes turned into action items
What clients say
Don’t take my word for it.
Alex has an ability to wrangle a variety of requirements to deliver an elegant and effective solution on time and on budget with a high level of responsiveness and service.
Santosh Sankar
Co-Founder & Managing Partner, Dynamo Ventures
Alex brings the rare mix of technical depth, business intuition, and hands-on execution that helped Genki become more AI-native.
Eddie Tsai
Co-founder and CEO, Genki
Alex built outreach that connected my practice with the right people, and made something I’d found intimidating feel genuinely simple to put in place.
Rebecca Tavangar
Owner, Better Mind Counseling
Who you’d be working with
I’m Alex Smith. For the last decade I’ve built software and led product, most recently as a senior product manager at Klarna, before that running Le Wagon’s coding schools across China and designing products for companies like Nike and IKEA. I do both the business thinking and the building myself, which is what lets me turn a problem into something working, fast.
I live in Phoenixville with my dog, Heizi, and work with businesses across Greater Philadelphia: Chester, Montgomery, Bucks, and Delaware counties. If you’re nearby, I’m happy to meet in person.
Two ways to work together
You already know what you need
There’s a specific bottleneck you’ve put your finger on: a manual process, a tool that doesn’t exist, hours going somewhere they shouldn’t. I build the solution and get it running in your business.
You know AI could help, but not where
You can tell technology should be doing more, but the exact opportunity isn’t clear yet. I come in, shadow how the work really flows, and write you an automation strategy: what’s worth automating, in what order, and what it takes. Then we build from that plan.
Where I work
Based in Phoenixville, working with small businesses across Greater Philadelphia. Remote-first, and in person across the Pennsylvania counties.
Common questions
A few things people ask before we talk.
I find the work in your business that eats hours and doesn't need a person doing it, then build AI that handles it: drafting customer replies, quoting, scheduling, moving data between tools, following up on leads. The goal is fewer hours on repetitive work, not a science project.
The first call is free, 45 minutes. Afterward I send a written proposal for the specific work, scoped so you can start with one project and see the value before going further. I'd rather prove something small works than sell you a big open-ended engagement up front.
Both. Some consultants hand you a strategy and leave the actual building to an automation agency. I do both myself: I find the work worth automating, build it, and stay on to keep it running. If you already know exactly what you want built, we can skip the strategy and go straight to building.
Fast. I start with a small working prototype, usually up in a few weeks, so you can watch it do real work before we invest in more. If it doesn't earn its place, we don't scale it.
No. I'm based in Phoenixville, but I work with small businesses across Greater Philadelphia, including Chester, Montgomery, Bucks, and Delaware counties and the Main Line. Most of the work is remote, and I meet in person around the Pennsylvania counties when it helps.
Like your business. Whether it's customer replies, content, or outreach, I build it on your information and your voice, and you stay in control of what goes out. AI does the drafting and the routine; the judgment stays yours.
Tell me where you’re stuck
Book a free 45-minute call. We’ll dig into where the hours go in your business, and afterward I’ll send you a written automation proposal you can act on with or without me.
times in your timezone
Finding open times…